Returns Policy

Faulty Items

All our products come with a 1 year (12 month) warranty, unless otherwise stated on the item page. This warranty covers faulty items. It does not cover the following:

• Damage caused by the user
• Accidental damage (eg. drops)
• Naturally occurring damages (eg. Decreasing battery life)

Additionally, we will not accept any returns if you have caused damage to the items, other than general usage, even if the items were faulty beforehand. If the items are found to be faulty, we will send a replacement out as soon as possible, free of charge.

Unwanted Returns

If you do not like the items you have ordered, you may return the items in their original packaging within 14 days of ordering the items. Please note that we may charge a restocking fee of up to 25% at our discretion. Additionally, we will not refund any shipping costs.

Incorrectly Supplied Items

If we have sent you the wrong items for your order, you should contact us as soon as possible. If you return the items to us in their original undamaged, packaged state, we will send the correct items out as soon as we have received the incorrect items.

Returns Procedure

Before returning any items to us, please contact us first. We will issue you with a returns number, which must be displayed either on the outside of the package, or inside the package. This will allow us to handle your order as quickly as possible.